My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Sortir et rejoindre la voie. BUY THE PERFECT 15 plus minutes I had a few performances to list so I went to do it. Their customer service is also by far the worst i have EVER experienced. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I finally had to send him a picture of my ID so they could look up the ticket to print for him. And why did I pay such exorbitant surcharge fees for THIS experience? Gave my son a number to call: 45 minute wait. Mine wasn't working earlier, but just checked and now showing in the events section. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Purchased tickets in October of 2021. TRANSFER TO FRIENDSIts super easy. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. . I cannot log into the main AXS page on the AXS website. then to me it seems something is missing from the transaction. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Tickets never arrived (not the first time this has happened with me). I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Their customer service is horrible. Your real card info stays hidden. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. My AXS app is not working!! What is a Pre-sale? I logged into AXSTickets and saw the tickets. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. So basically quit your job if you want to enquire about your ticket. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Tap for tickets to see the artists and teams you love. Then confirm "Reset Network Settings". I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Front row or on the aisle? The tickets were $300 too. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. The end. I can log in to the account on desktop, but not the app. They will pursue AXS who in turn, will keep your money. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. There is no fee for transferring seats and you are allowed unlimited transfers. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Have had a variety of other problems in the past, particularly with tickets not displaying. Some issues cannot be easily resolved through online tutorials or self help. Hopefully this will save someone from the panic attack I just had over my tickets. Where are my tickets? I was not aware I had already completed my purchase and was charged $181. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Also, it is not loading any events. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Also, it makes no difference if you use AXSTickets or the website. You dont care about customers or their needs and it shows in all of your actions and words. Please fix. Then AXSTickets froze, so I killed and restarted it. Prendre un ticket (Page La Barque) 2,7 km. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I will not be using AXSTickets again, its not worth it. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. 39,8 km. Press question mark to learn the rest of the keyboard shortcuts. I always try to pay with PayPal, just for their excellent refund policy. This is how I was tricked into buying more tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Pick your exact se Table of Contents: . tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Therefore, I wouldn't expect this issue to be fixed anytime soon. she told me I could not be on Wi-Fi when using the app so she hung up on me. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Thank you. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Press J to jump to the feed. Now, tell me why this is happening. IOS 16.2 on Iphone 11. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Then I had to send the PDF tickets to my friends. Once there, it was another 40 minute wait (missing one band), before they could get in! Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. I cannot view my tickets. Its super easy. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. It never comes. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Second, AXSTickets doesnt have a history of the event. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Date of experience: March 02, 2023. Is it my iphone? This Clears both data and cache. AXSTickets is absolute garbage!!! and our I am going to be extremely upset if I cant go to the TOOL concert. NOTHING. "Swan Lake" tells the story of a young . I will be disputing this charge with my bank. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . AXS App: Selling Tickets Share Update AXS Tickets to the latest version on PlayStore. I called the royal albert hall at last minute and they said they can reprint. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Bought tickets for a show that was postponed. So if you find that your tickets have disappeared it seems there's no need to worry. This is the ABSOLUTE WORST APP I have. See all 9 articles Ticket Order Help Apparently lots of people are having problems with the App. Downloaded AXSTickets no tickets. Do the terms of your original ticket purchase permit you to re-sell the tickets? Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Twice this week my family has tried to transfer tickets from one AXS account to another. They replied that it happens quite often and therefore there should be no need to worry :-). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Checked my account and it's back in there. click "Force Stop". I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. They gave me a # that wasnt even verifiable. Thats not all! I have reinstalled the app to see if it was an error in an update. cant go, and more. USE TICKETS WITH THE APPNo paper required. No content will load on the Iphone App. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Copyright 2023 Apple Inc. All rights reserved. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. And they had no answers for me. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. They show up on website though. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Ive used the Flash Seats app for years with no problems. Worst customer service YET again! Get all of your passes, tickets, cards, and more in one place. These tickets are non refundable so I am out $200. Exit outOf the window immediately. That was over a week ago and Im still waiting for my money. 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Clicked the verify button oops something went wrong. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). could not the sell tad was not lit up. I then had to log into my Facebook account two more times. App not working? I was happy and excited. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. I am very frustrated about my tickets! Really?!!!. I will do everything I can to NOT buy tickets from AXS in the future. I have the confirmation email from AXS so I know I'm using the right email. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Why did the venue decide to use AXS Mobile ID? Two of the ticket were bought together and the other was bought separately. I reached to them through live chat but it's been 20 days and yet no response. Thats the date I requested the transfer. Privacy Policy. It just says the "Please visit out help page" message. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Reddit and its partners use cookies and similar technologies to provide you with a better experience. SOLD TICKETS VIA AXS. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. By I have deleted the app from my iphone and re-downloaded it with the same result. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. So I emailed their support team and I havent revived a response. AWFUL!! This update includes performance improvements and bug fixes. I also purchase tickets insurance with no email confirmation!! What a stupid, stupid product decision. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Its all a fan needs, all in one app. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. I purchased three tickets for friends to go to the Joyner Lucas concert. On android, goto "Settings" click AXS Tickets app. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I can't log in to the mobile app. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. called the support number and held from 20 minutes to hr and 20 minute. On hold forever while I worked in the kitchen. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Are you having issues? Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Dope concert. LTE/3G/2G (auto connect). I never received my email confirmation for my tickets. Make sure you have the latest version of the AXS app. Alex P. is a great addition to our team. I placed two orders for tickets at the same event. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Tickets not showing up in app for event next day. Plans can . AXSTickets communications are confusing. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. AXS has gone down the hill as soon as they stopped taking calls. The email sharing the tickets never went through. They trully live up to their name and will ax you and slaughter you. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Create an account to follow your favorite communities and start taking part in conversations. I mean, what for? My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. This is horrible, such a terrible app. No contact number just an auto chat which is completely useless. I show up to the event very early, just in case, and no one at the venue said anything. I received an email back immediately letting me know they received my request. Please help! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Is it Safe? The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Official Tickets and Your Source for Live Entertainment | AXS.com It seems that I probably will not get a response before the show. This is my friend time buying through AXS for other people and Im not sure I would use them again. But wait, theres a phone number in the email you can call for help. AXS site or mobile wont let me sign in for refund. My show is on Friday and I so wish I was able to go. Follow the AXS Tickets iOS app troubleshooting guide Here . I did so and AXSTickets froze again. Same here! tl:dr - Crashy app. They said he had 6 tickets ( I only had 5!) We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I needed an account. I requested a password and followed the instructions, but that didnt resolve the situation. These tickets were EXPENSIVE and a gift for my teen for her birthday. Created an AXS. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Many mails, all saying I had to click on "Your events", to get my ticket. Were you able to fix it? I expect much more from AXS!!! In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. This is for London (October). Nope. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. 1x ticket, 75 face price. Can transfer over AXS app. BUY THE PERFECT TICKETSFront row or on the aisle?
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