The battery used on the bike produces higher than the required voltage. Electric bikes light lines power output failure or assist light error. The code iam getting is E0600. Still not got a working one. We would encourage you to try all three out and see which works for various terrain. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Some common electric bike errors are- 1. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. You may also have a blown fuse in the battery itself. There are 3 levels of power assistance for you to choose from. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. If you need advice on compatible belts please contact us. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. We've got you covered with our in-depth e-bike operation guide. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Saturday: 10am5pm Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Please charge the battery Pack. I took the bike to a local shop that promised they could work on the firmware. Avoid large power demands while this error is active to prevent deterioration. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. How electricity flow in an electric bike works. Check if your battery has an on/off switch. Charge system for 3 hours until error disappers. It really is very simple and will quickly become second nature to you. Then, of course, you have to consider how the battery is mounted. Email us today, and get a reply within 24 hours on weekdays! 2. Check the wiring accessory, disconnect it and contact the accessory supplier. With the app, you have a wealth of ride information at your fingertips. Battery Charge 25 pts. Continue charging. But, what was it about this particular system that made us choose it over the others? Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. 500 miles on bike. We've received plenty of questions regarding app setup and features. 0000030374 00000 n If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Within this menu, there is also a very neat feature. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Did the same thing you suggested here and it's back to normal. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. The male and female prongs should have a positive connection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". The throttle may get damaged, so inspect the throttle cable. Improper connection between the display and controller-. Check the position of the spoke magnet. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ 107 24 Should an error occur with the system, the app will display an error code. So, having decided on the hub drive motor, one system stood out above all others. (435) 214-7287 If the above tricks dont work for you have a look at the electric bike error codes below. Ranjit. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. These include gradient, heart rate, and measured times amongst others. A high-temperature error will display as electric bike error code 10. Here is the issue: after the ride I review my activity but I don't see any error message. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Error 8 hall sensor usually shows the above error. When throttle becomes unable to return to the start position. Save my name, email, and website in this browser for the next time I comment. With any error, the e-bike started flashing. Monday: Closed As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. You can buy the unit separately or replace it entirely in case of damage. So I swapped wheels to check if the problem was the motor. Learn more at Call2Recycle. The three power assistance levels are pre-set to offer you a set amount of power at each level. TuesFri: 10am6pm Turn on the motor with the power button. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. If error code remains, test with new motor core and controller error. 0000009524 00000 n The button itself is surrounded by an LED display that illuminates when the button is pressed. If the problem persists, contact your eBike dealer. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Let the battery rest for 2 hours and replace the charger with a new one. For any error, your electric bike will flash a light indicator or display an error code. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago You could lower the amount of assistance offered slightly. Never hurts to have 2, but is it really a firmware issue? Please check the remote connector. Within this menu, there is also a very neat feature. Please reduce the demand. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. If you are connected to the app an error code will be displayed. An optional range extender is also available which can be charged away from the bike. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. . JavaScript is disabled. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Change the state of the Demo Mode to Activated mode. Select the Pulsometer option and follow the instructions. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). I got the same problem. If error persists try a new charger. Stay up to date on latest releases, buyers guides, and more.. 0000030299 00000 n If the problem persists, contact your eBike dealer. The throttle may be loose or damaged. Also make sure that the battery prongs line up properly. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Why not take on the Five Ferries Island Hopping Challenge like Jane. What should I do if my treadmill is slipping? f. Turn on the . 0000017068 00000 n Contact our helpful and friendly customer service team for assistance. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Underneath that is an explanation of each app feature and how to access them. Battery Pack voltage too low. The X35 motor system is light, powerful yet extremely compact. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. 0000003248 00000 n Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. How long does it take to charge the battery? Every error code defines different issues with the bike. It happens when the motor cable is disconnected. False battery polarization. It occurs when the controller gets to its maximum temperature level. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. Bikes ready for 48-hr dispatch. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. This cage replaces the bottle cage situated on the seat tube of the bike. This thing prevents the battery from working effectively. Repeat the process described above to select level 2/Amber and level 3/Red. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. The button is used to: Left: Top tube mounted control unit. This is a very important project for a big grade and he needs expert help. Can anyone help me please Try to restart the engine. Also, when the software encounters and the connection interrupted. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. c[bk8zmk~ PW Bosch Battery Pack Owner's Manual. 0000004799 00000 n Press J to jump to the feed. One of the key functions of the app for e-bikes is fault diagnosis. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. Tried to restart the system, couldn't even let me do that. Devices that are Ant+ only are NOT supported. Check point is in good condition. What sort of range can I expect from the bike? Kel Walker, Hi Alvin, This colour indicates the amount of battery charge that is available to use. 0000001809 00000 n Error Database System full. Replacing the controller may solve the issue. A local Orbea service centre to me updated the firmware, job done. The speed sensor should be screwed into the motor lead plug fully. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. startxref Click the owl icon to create an account if you don't have one already. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. MonFri: 9am7pm Treadwell Neo How To Videos 25 pts. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. 204. Also the PAS wont kick in on level 4 or 5 The 250W motor has a 40 Nm maximum torque output. Hi: I too have an Orbea Gain. Restart the eBike System. Current supplied by the Battery Pack is too high. If this method does not work, unplug the throttle from your kit and get a new one. thanks for checking out our blog post about the Orbea Gain. I spoke to the dealer and he said there should be an error message posted. Have connections and connections checked. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. If the problem persists, contact your eBike dealer. The ebikemotion ones are inordinately expensive at 549 . Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Elizabeth Davis. Check the motor wire connection. There are a few things to look over here. Think of it as a built-in Google Maps. Getting error messages can be annoying at times because it means Something is not working right. Motor hall signal error can also occur due to inaccuracy between motor and controller. If the problem persists, contact your eBike dealer. 0000001387 00000 n Hello, this is Evan Larry. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Yes, our e-bikes are pedal-assisted and require rider input at all times. The best practice is to use the manufacturer-recommended battery. Check wiring and the accessory connected to the light line. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. EBM App Activation 50 pts. Stop charging and allow system to rest for 30 minutes with bicycle turned off. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. In this case your accessory exceeds the specifications of our output. Open the settings menu. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Sign up forin-stock updates and discounts! Make sure your ebike is powering on and your display panel lights up. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. This can be saved post-ride in the app and uploaded to Strava. Did you solve it? Scott Sports. To do so you would have to remove the bottom bracket and crankset. Seems to be a common problem. To learn more about the app and what it offers read our dedicated companion app blog here. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller.
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