The insurance indicated it would pay up to $1000 for the lost bag - which still doesn't cover the replacement costs. ", "Let's start with getting on the airplane was like herding sheep.. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! Thanks everyone! We didnt find out a reason till we took off. ", "Lots of hassles at NY airport. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now. We are flying out of STL. ", "The gate agents and flight attendants were nice. ", "Quick and easy boarding and departing. [32], The airport is served by various taxi companies, including Orange, American, Yellow, Best, and All City. ", "The flight attendants were sitting in the back forever and would not serve the cabin. Initially, they said yes but every other contact since has been no. Delta inflight app worked well for entertainment. All passengers are required to have the proper documentation to leave, enter and re-enter the country. After Labor Day, Frontier planned to operate six days per week. BUT the check-in crew should have that information and should be able to communicate (approximate) wait times to us. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. Not to exceed 62 linear inches (L+W+D) or weigh more than 40 lbs. No free snack. ", "staff was very nice. Then they took forever once they started. I had to sit on the plane for over an hour before we took off. shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Funjet Vacations. Flight was entirely full. Good thing you can bring your own. Enjoy unlimited savings all year with the Discount Den! [2] The loss of dominant air carrier AirTran in 2012 and competition from low-cost airlines at Richmond International Airport have led to more than a 60% reduction in the annual number of passengers at PHF since 2011. ", "1. No extra fee for online check-in. ", "Some complimentary snacks. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. Abdi.!! $40 for a carry on! ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. Cabin Crew was very good natured about all of this; but flight crew never mentioned it. It was packed and not everyone had masks. With KAYAK you can also compare prices of plane tickets for last minute flights to anywhere in Virginia from anywhere in United States. Weather reports and emergency alerts were broadcast on radio stations and weather frequencies during severe weather directly from the NWS office located at the airport. Know when to arrive at the airport, how to check bags, and select seats. Would be nice to get something complimentary for all the wasted time. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. ", "Flight was delayed 2 hours. ", "Cabin temperature was too warm for the entire flight, I asked the flight attendant to adjust the temperature lower. If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. I'm confused about how they can give you a travel credit but will not allow you to use it. [5][6] Allegheny Commuter had replaced Allegheny jet service by this same time in 1979 with code sharing flights then being operated with small commuter Beechcraft and Short 330 turboprop aircraft. I have not received a dime for my missing bag. Therefore, I sat in the "priority" boarding area. Frontier Airlines began nonstop service from Newport News in 2010 as the airport was finishing a $23 million renovation. To start, simply enter your confirmation code, scan your confirmation, or swipe your credit card, ID, or passport. Please whatever you do, do not book with FunJet!! Allegiant Airlines also began jet service to the airport with flights to Orlando Sanford Airport but then ceased serving the airport by 2012. Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! It the same as beating a dead horse and expecting it to get up and run. Get To Know Us. Give free blankets or put a warning on the boarding pass saying that you will freeze. ", "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip. They harmed me $200 and gave me vouchers. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. Until the 1990s, part of the original terminal building was named the Flight Services Building and was home to the local office of the National Weather Service (NWS). I would give them zero stars if possible. ", "Delayed several times. Flight attendants were miserable. I was able to fit this flight into my scheduled so saved the company $$. I'm honestly shocked that you use them considering your a creditable company. ", "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly. ", "Great service. I brought my own device and just wanted wifi to watch my shows on netflix. Shop Now Make 2023 Your Best Year Yet boarding was on time and efficient", "no screens to watch movies. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. A new three-level parking garage opened in June 2007. ", "Would highly recommend the connection and the Allegiant jet was a fairly new Airbus, very comfortable. No vouchers offered + no free anything offered = Bad customer service model. A new terminal opened in late 1992. ", "If you dont have TSA precheck.get itlifesaver", "Allegiant plays games with seating to try to milk more money from passengers. We have long been loyal to kayak feeling it provides the best breadth of options and good pricing. An on time flight would be nice. Flying to either of these airports will give you a great view of the Potomac River as well. No comparison!! *Please note: If you have reached this page from a travel agency's web site, you will not receive promotional e-mails directly from Funjet Vacations. Over 90 minutes spent trying to get a simple answer. ", "The seats are too close together. Other than that the flight was fine, a little late, but all went well. It was a nightmare. I arrived 40 minutes before take off an they refused to let me on then did absolutely to help me when I spoke to customer service. Frontier is the official nonstop flights for Funjet, Apple and Cheapcaribbean. Prices are higher at the airport. ", "The crew was organized and professional. ", "Really nice staff all the way through from gate agent to flight attendants. Plane left on time and arrived early. Getting used to this on most airlines these days. This airline has been moved to the bottom of my list. Overall not a good experience", "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience", "Couldn't get onto internet. Not accommodating or caring at ALL. ", "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Think large duffel bags, large suitcases and sporting equipment. 2. In January 2014, Concourse A began to add a Federal Inspection Station and fully implement a U.S. Customs processing facility. Flight was on-time. On a flight that long the seats shouldnt be that close in proximity nor should larger passengers be allowed to sit in seats too small for their body type. Staff was courteous and the food was fine. Also loved the size of the seats and the leg room that I had. Made for a last minute headache during checkin. Staff was nice and accommodating. The most popular route is New York LaGuardia to Richmond Byrd Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $185. ", "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late. ", "On time service, decent plane with good crew", "Provide entertainment on board. Please do your homework and dont use them. When the United States Congress deregulated the airlines in 1978, many airlines serving Patrick Henry Airport consolidated their southeast Virginia services at other airports, and Patrick Henry International Airport lost most of its jet service. ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. We received three additional alerts making our total wait time at the airport 5 hours before we could approach the gate and board the aircraft. By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. An upgraded traffic control tower was built and Runway 624 was extended to 5,000 feet (1,500m) in 1952; a new passenger terminal opened in 1955. The most popular route is New York - Richmond with an average flight time of 1h 27m. "Airport gets a face-lift. ", "It airfare.I've never in my life had to deal with such an unprofessional company in my entire life! ", "They left on time with 46 pax and took over a 2 hour delay. I will be suing in small claims court. They then told me that I could not use my travel credit for a flight only and that I need to book a car or hotel which I didn't need. I have been fighting with them for several months to get our money back. But I was not able to choose my seat because I purchased an economy flight. This also contains your six-digit conformation code (don't forget to check your junk folder! Save your time, money, and energy and DO NOT book with them. ", "Too many passengers, crazy lines and the food not great. The package included a direct chartered flight on Viva Aerobus. Great curbside service to quickly check our bags. They should not be allowed to do business, as they are an unfair and shady company that is a total scam!! There are a few things to keep in mind. Clean plane. We ended up renting a car and driving from jfk to Boston, getting home 23 hours after our journey had started, stressed, beyond exhausted and now have to return the rental car. I enjoyed the food options! It happens. ", "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany! I love the small airports, no lines , easy parking! Well start sending you the news you need delivered straight to you. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Seats were uncomfortable and have to pay for all snacks and drinks including water. The temperature remained the same, seatmates were also complaining. ", "Our flight was originally scheduled for departure at 7:45 PM. You can pay to pick where you sit. Richmond Raceway is a short distance from the Richmond airport. No flight for us ", "I am traveling with a friend and our request to seat together was hornored. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. ", "The entertainment screen was distracting. Be the first one to find this review helpful. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. A flight to Norfolk International Airport will put you minutes away from the most famous beach in the state, Virginia Beach. Concourse A is designed with a full-service . ", "Flight and service were fine. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. An agreement was reached with the US War Asset Administration in 1947 to transfer 924 acres (3.7km2) of the former Camp Patrick Henry, a World War II US Army base, to the PAC as the site for the new airport. ", "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining. A local contractor donated $50,000 worth of labor and materials to expand the airport's USO office in 2010, doubling it in size to better serve military personnel. One laptop or purse included. I contacted Funjet to assist me with this and to sum it up in a few words, they basically told me to take it up with the agent and that they werent going to help. She gave me the runaround for weeks and not helping me getting my money backso got tired and went to my bank and file for dispute which Ive should have in the beginningMy $2,500 was refunded within 10 mins for being a long time customerThank you US BankPlease you guys. more, You seem to have JavaScript disabled. Flores, Chris (August 14, 2005). Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. In May 2020, in response to the COVID-19 pandemic, Delta suspended its thrice daily service to Atlanta. As of 2011[update], the airport was the third fastest-growing airport in the United States and the 118th largest airport. I was only allowed to transfer the credit due to a one time exception because I gave them a bad review on social media. Never ever again that Im going to use another travel agent in my life. NEVER FLY WITH THEM. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare. Did they offer you upgraded seats for an extra fee? We value your privacy. On-time with quick and efficient boarding process. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! Elite Airways announced intention to begin service with flights from PHF to Myrtle Beach, SC in 2018, but scrapped the plans due to doubts and concerns about airport operations following the failure of a reincarnation of People Express Airlines (2010s) (which was based in Newport News and attempted to operate a small hub at the airport with Boeing 737-400 jets) and multiple investigations into the airport as well as a perceived lack of passenger demand.[26]. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. ", "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. On 2/4/22, Trip Mate closed the claim stating the claim should have been filed with Funjet Vacations because we cancelled prior to departure, which would be covered under Funjet's "Cancellation. Vacation planning assistance is available from 9AM to 12AM EST. ", "Boarded quickly and the service was good. Both my wife and I could not access internet. PICK A TOPIC FOR MORE INFORMATION International Travel Security & Customs Secure Flight ", "Panasonic Wi-Fi does not come close to the value GoGo provides. Funjet did not give me my flight reservation number and when I called them to ask about seating they said I would check-in the day of flight and get seating assignments there. Awesome. US Airways Express (replaced later by American Eagle following the merger of American Airlines and US Airways) later served Philadelphia and Charlotte from the airport. The crew was better some times than others but I usually travel at night and try to get some sleep. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. ", "Flight was delayed by almost an hour Because all flights were delayed, the waiting area was crowded. I was told that if I had booked the trip myself I would have saved $969! ", "There was a dog barking the entire time that disturbed everyone. ", "Left on time, arrived early, the service and the food was great. Flew with Delta on the way up. ", "Everything is extra, even water or soda. Charged me $400 for canceling the flight although its their mistake for delays. The PAC renamed the facility Newport News/Williamsburg International Airport in September 1990. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. Updated on 10/13/2022: American Airlines refunded Funjet for a trip we had scheduled to Destin in Sept but my husband had a heart attack with major complications and cannot travel per his dr. She sent a letter to American who refunded funjet in full but they still refuse to refund me even after I sent THEM the Dr's letter. Wonderful and friendly staff. I wont take Sun Country again thru EWR", "Could use more comfortable seats. My only consolation was that the middle seat was empty. ", "My flight back home was cancelled without any notice and so we had to spend an extra night. ", "I have been flying American Airlines for years and never had a big issue. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. Editorial Airport distinctions" Daily Press May 26, 1985. To explore the plantation owned by President George Washington, consider flying to either Ronald Reagan Washington National Airport or the Washington Dulles International Airport. Avelo Airlines lands in Newport News-Williamsburg with nonstop routes to Orlando and Fort Lauderdale until April 16. learn More > Search Flights > Airport Parking | Park Like a Pro. Be sure to check-in online so you can get: You're on the fast track! The audio over the PA system was difficult to decipher much of the time. When the toilet paper ran out, I finally informed the attendant and they fixed everything. The airport was originally named Patrick Henry Airport, its code PHF representing Patrick Henry Field. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. Functional seat. By the time we got through security and to the gate the flight was now delayed over 4 hours. Concourse A opened in May 2010 as the airport's second concourse. ", "It's comfortable and the staff is friendly", "They have cheezits and leg room and it's a quick direct flight", "Male flight attendant seemed annoyed to be there. Or will it be a problem? I had to suggest moving me to another seat, which they did - but they should have suggested it, not me. Tired planes. Search Virginia flights on KAYAK. Hundred percent a company all about customer service", "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks ! We landed very early. ", "Great direct flight to many destinations smaller airports less wait time", "It was raining when we landed and we were told the guy didn't want to come out in the rain to open the door so we were stuck on the plane for a while. Our content is intended to be used for general information purposes only. Is there an option to prepay for seats? FAQ. Short flight, but they offered us refills on drinks, which I've never experienced before. ", "Every time my flight is always late and I usually have my family with me. WE'VE GONE MOBILE. Polite staff, great flight. ", "Passenger in front of me fully reclined his seat. Original: We were set to go to Destin Sept 12-16 but my husband had a heart attack with major complications. Download our FREE app for Mobile Check-In now! ", "Excellent leg room in standard seating. Delta has announced no plans to restore the flights. ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! For information on how to locate your confirmation code visit our confirmation code instructions page. However, on January 6, 2015, Frontier Airlines withdrew all services from Newport News.[25]. The price was outstanding since I went with the Black Friday special. If you haven't already purchased a seat, we recommend you choose one at check-in. When I tried to call them, they refused to talk to me and said they would only speak with my travel agent (who was also awful). New director faces old airport challenge Daily Press Jan.20,1984, Work begins on airport industrial park Daily Press March 15, 1985. Overpriced everything! Youcan skip the ticket counter line altogether and go straight to the security check if you checked-in online and printed your boarding pass!
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